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YouTubeChris Voss & The Black Swan Group
How To PROPERLY Diffuse Conflict
"In Procurement, we’ve often been seen as the 'bad cops,' relishing our power tactics. But Tactical Empathy® changed the game. It’s not just about winning now; it’s about building long-term trust. I thought I understood it from books and podcasts, but this workshop revealed new insights and areas for improvement. For anyone in ...
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