Salesforce on Wednesday announced it's enhancing Salesforce Essentials -- its two year-old CRM platform for small and medium businesses -- with new ways for businesses to communicate directly to ...

Salesforce Essentials now lets small business owners respond to customers on YouTube, Instagram and Facebook without leaving the dashboard. Social media features, previously only available for larger ...

Customer relationship management software giant Salesforce.com Inc. is giving small and medium-sized businesses new ways to communicate with their customers with its Salesforce Essentials product.

Implementing new technology is often a scary and difficult undertaking, especially for small and midsize businesses that can’t afford to get it wrong. 5P Consulting, a boutique technology consulting ...