Zoom has made its AI receptionist tool available to all businesses, regardless of which business phone provider they use.

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New Zoom Virtual Agent capabilities help organizations build AI agents faster, optimize performance over time, and deliver more personalized customer experiences through a connected Zoom CX platform.

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This new Zoom feature lets you virtually sit next to your friends, colleagues and family in a way you have to see to appreciate. Managing Editor Alison DeNisco Rayome joined CNET in 2019, and is a ...

Zoom Communications, Inc. (NASDAQ: ZM) today announced a standalone offering for Zoom Virtual Agent (ZVA) Receptionist, enabling organizations to add an AI-powered front desk to their existing phone ...

At Zoomtopia 2022, Zoom unveiled several new features for the platform like the beta version of Zoom Mail and Calendar, a virtual IQ Coach, a virtual agent, and a hybrid co-working space. Zoom’s ...

These days Zoom requires no introduction. The video collaboration platform has become nothing short of ubiquitous over the last two years, as much of the world has come to rely on it for work, school, ...

NEW YORK, NY - APRIL 18: Zoom founder Eric Yuan poses in front of the Nasdaq building as the screen shows the logo of the video-conferencing software company Zoom after the opening bell ceremony on ...

Zoom is rolling out a video background feature called Immersive View that could make video calls feel a bit more like an office meeting — or at least look a lot more like one. Zoom announced the ...