Salesforce has announced the acquisition of Troops.ai, a revenue and communications platform that uses Slack and Microsoft Teams bots to surface CRM data from platforms such as Salesforce. The ...

If you’re a Slack user, you’re probably familiar with Slackbot as a good-natured—if annoying—assistant that delivers notifications, reminders, and keyword-based automatic responses within the ...

Anthropic's Claude Tag launched as an AI teammate inside Slack, but some Salesforce employees worry it competes directly with Slackbot and Agentforce.

If you’ve ever struggled to keep up with the numerous threads and direct messages that weave their way through Slack, why not let the AI chatbot ChatGPT pick up the, er, slack? OpenAI and Salesforce ...

What the Bot: Salesforce has decided to increase prices for certain paid Slack plans. The company is attempting to justify the change by stating that all customers will now have access to more AI ...