In the try-on economy, managing returns strategically is critical to supporting both the business and the customer experience.

The updated Nacha rules now require organizations to implement stronger, risk-based monitoring for deceptive ACH activity ...

Ahead of 2024, close observers of the global situation will know to expect the unexpected. From political conflicts to elections, and economic growth to consumer behaviors, there is a great deal up in ...

In industries where compliance violations can directly impact customer health, this becomes incredibly important.

Editor’s note: This is the fourth article in our series on AI in retail. Check out our other stories, on consumer attitudes toward AI, store design applications and customer-facing applications. Be on ...

The race to AI-driven operations in retail is on. But most retailers are just starting their journey toward the finish line. According to a recent survey conducted in collaboration with ServiceNow and ...

As digital transformation accelerates across the retail and hospitality sectors, businesses are seeking versatile technology solutions that can streamline operations, enhance customer engagement, and ...

Senior vice president of retail and people Deirdre O'Brien is about to get some help thanks to a new role Apple will introduce soon called the vice president of stores and retail operations. This time ...