The COVID-19 crisis has changed the way many of us work. With the switch to working from home, in particular, a fundamental workplace behavior has gone by the wayside: informal feedback. At the office ...

Having worked with many service organizations around the world, one of the key areas that I often see lacking is that managers neglect to provide proper feedback to their employees. In fact, 32% of ...

An informal employee assessment takes place when an employee needs positive or constructive feedback, not necessarily at regularly scheduled intervals, as is the case with formal evaluations. Some ...

Also known as the grapevine, the informal organization, consisting of informal employee interaction, has some significant advantages over more formal communication channels. Company leaders do ...

The COVID-19 crisis has changed the way many of us work. With the switch to working from home, in particular, a fundamental workplace behaviour has gone by the wayside. Informal feedback. At the ...