Small businesses utilize email to correspond with customers, work with business contacts and function internally. Business depends upon these emails, but problems can occur when employees forgo proper ...

Email is a convenient channel for office communication, but its easy availability and frequent use make miscommunication nearly unavoidable. Even the most carefully crafted and well-intentioned ...

Email was supposed to make communication faster. Instead, it created a second workplace where tone gets misread, inboxes overflow and one poorly written message can linger long after it was sent.

Add Yahoo as a preferred source to see more of our stories on Google. Email is a part of our everyday lives and it’s been on the technological scene since 1965 when the first electronic message was ...

Happy Friday might seem like a fun and well intentioned email greeting but here's why it can backfire and what to say instead. The 5 digital etiquette faux pas that really stick in my craw From email ...

Think e-mail writers have become more effective and polite in the last decade? Maureen Bertolo begs to differ. Not only do the dreaded “reply all” and SHOUT e-mail blunders persist, but also, Twitter ...

During the last 10 years, the widespread use of e-mail has literally transformed business communication, so much that the business letter has reached near extinction. Even contractors who clung dearly ...

The rules for handling e-mail messages properly and considerately may be old hat to you, but it doesn’t hurt to examine some of the newer and lesser-known tenets of polite e-mailing. Mind the spam.

When You E-mail Powerful People to Tell Them You Didn’t Talk to the FBI About Them, Maybe Blind-CC EverybodyAnd don’t talk about it to the point where Reuters seeks a copy.

Before ‘Undo Send’: 11 New Yorkers on Their Biggest Email Gaffes“I meant to let my old friend N. know that I was intending to go to Brooklyn to break up with the guy I’d been dating, whose name was ...