Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

A database management system can help teams create databases and keep critical information organized in a central repository. However, to make the most of the system, it's critical that organizations ...

Zurich Insurance Group has over 55 million customers around the world. The insurer built an AI tool into its agents' workflow to increase customer loyalty. This article is part of "Build IT: ...

From AWS, Google and Oracle to Databricks, IBM and Snowflake, here are the top 16 vendors leading the cloud database management systems market, according to Gartner’s new Magic Quadrant. Gartner’s Top ...

Database administration remains an important skill as organizations continue to store and access much of their data using a database management system. But what it means to be a DBA has changed over ...