Benchmarking is a systematic approach to analyzing processes. It can be used in process improvement to measure performance. Further, it can be used to promote and address cultural changes within an ...

Sustainability continues to rapidly rise up commercial real estate stakeholders’ agendas. While there is increased societal pressure for CRE to reduce its impact on the environment, perhaps more ...

Arthur C. Clarke, the great science fiction writer, once observed that cave dwellers froze to death on beds of coal—lying on the very resource that could have saved their lives. But they had no way to ...

When ambulatory surgery centers compare their performance to benchmarks at other centers, they are satisfying accreditors and opening the door to their own self-improvement, says Bunny Twiford, RN, ...