Automation tools change: Salesforce ended support for Process Builder and Workflow Rules, with Flow Builder now the only ...

Salesforce has introduced Agentforce Operations, an AI-powered platform aimed at automating back-office processes across systems like email, ERP, and collaboration tools. Designed to eliminate ...

Salesforce has unveiled its Agentforce platform in a bid to provide enterprises with intelligent conversational capabilities and autonomous agents designed to handle a wide range of day-to-day tasks.

Automation has always been underlying Salesforce product development, but it's more important than ever to users such as NASA. Salesforce has announced plans to integrate Einstein GPT and Data Cloud ...